COVID-19 Updates

Corona Update

Myself and the Millie’s Organics team just wanted to say we are thinking of you.

We also want to reassure you that we are following all Government advice and we have put in place several measures with the hope we can send out little gifts of self-kindness as long as it remains permitted and safe to do so. We will continue to keep close to the latest government advice.

In the meantime, we'll do everything we can to be active in supporting you our fabulous community while protecting those around us.

We would love to hear from you so why not come and join our community on Facebook, Instagram and blog.

 

Online Shopping

You can still shop with us online at www.milliesorganics.com. We are packing orders around the clock adhering to government guidelines. Distancing is strictly being enforced, specifically ensuring team members stay 2 meters apart at all times, alongside regular sanitation.

Please note: We are doing our very best to fulfil orders within 2-5 working days.

 

Online Order Support

You can email our lovely Customer Care team on support@milliesorganics.com. The team are working extremely hard to respond to all of your queries as quickly as possible. 

Please wait until after the 5th working day before contacting us with concerns about late deliveries.

You can also live chat with us on the website www.milliesorganics.com if you have any questions.

 

Deliveries

Please note: At present we are unable to ship internationally and Next Working Day Delivery is currently unavailable.

 

Free UK standard delivery on orders of £60+

 

Orders under £60

Standard UK Delivery £

(2 - 5 WORKING DAYS) Time frame will begin the following working day (excl. Bank or Public Holidays). 

 

COVID-19 Update for deliveries:

Please note, DPD and other courier services are no longer obtaining a signature at delivery to reduce the possibility of transmission at the point of delivery. 

 

-They will note a Surname as proof of delivery. 

-Please keep up to date with tracking to ensure you can take the delivery. We are unable to confirm a delivery time slot as the courier allocates this. 

Returns & Exchanges

Non-Faulty & Faulty Returns, Gift Returns, General Return Enquiries & More.

I want to return an item in my order; what should I do?

* Due to the COVID-19 pandemic we have extended our returns policy to 90 days 

Whether you change your mind or it’s faulty, we want to make returning it easy and completely FREE.

Create your FREE returns label via the link below. Then, print, package and return this to us by dropping it off at your local post office. 

RETURN LINK

Please ensure you get and keep proof of postage as your items remain your responsibility until it arrives back in our office.